Last updated March 2021.
Hello, we’re glad you’re reading these Terms & Conditions. They relate to this website, by using or accessing this website you agree to these terms.
Accuracy of Information
We strive to provide information on this website which is complete, accurate and up to date. So we make every effort to display products as realistically as possible. This is especially so with Handmade items, where natural variation occurs between products. When this happens, we draw your attention to this in the product description. Prices, descriptions and products can change without notice and items can be discontinued. Due to many bespoke items, which also includes all the thangka paintings.
Terms of sale
When you place an order, you confirm the following:- that you are of legal age to form the contract, that all the information you provide to us is true and accurate, and that you are an authorised user of the payment method provided. Receiving an automated order confirmation email does not necessarily mean we accept the order. We retain the right to decline an order for any reason, but will communicate this to you if it occurs.
Payment must be made on the checkout page. We accept payments using PayPal, however, you do not need a PayPal account in order to shop. PayPal accepts most major debit and credit cards, in addition to PayPal account holders. We are not responsible if your payment method is declined for any reason. Or if your card issuer charges you a handling or processing fee, we will also not be responsible for this fee.
Shipping and Delivery
We use Royal Mail for our delivery partner and currently ship to UK addresses only. We send items by first or second class post – according to weight. But we send Thangka paintings via a Signed For Service. Items are packed securely but may be in reused packaging in order to help reduce waste.
We aim to ship items within 1-2 working days of receipt of order. If your order is urgent please contact us to see if any alternative arrangements are possible.
UK Delivery is currently a flat rate of £4.99. However, UK delivery is free for any orders over £90 in value.
In the unlikely event that the item does not live up to expectation, you may return the item for a refund (minus shipping costs) within 14 days at your own expense. However, we do recommend to get in touch sooner before returning any item.
Site Content and features (including images) may only be re-used for personal purposes. Any other kind of reproduction without permission is strictly prohibited. Tibet Enterprise asserts the rights of copyright over the material on this website and on behalf of the artists featured.
You may use our site only for lawful purposes. You may not use this site to breach any local or national law, for fraudulent purpose or to transmit or send unsolicited material (spam) or any data that contains viruses, malware or any other harmful program or code.