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Privacy Policy

Who are we ?

We are Tibet Enterprise and we trade in the UK from this website: This page explains how we collect and use your personal data when you use our website. This policy was last updated in March 2021, and may be updated at any time.

What information do we collect and why we collect it ?

We collect two types of information about you – our website users. 1) information you directly provide to us and 2) automatically collected information.

Information you provide to us. To process and complete your orders we collect one or more of the following: your name, address, email, delivery address and phone number (optional).

Although we take payments, we process these through a third party app and do not have access to any of your card details. For further info on third party apps please read on.

Information collected automatically. We use third party apps & plug ins who collect information like your device type, operating system, pages viewed etc whenever you use or view our website via your browser’s cookies.


Cookies are small text files that help to remember your preferences – you can refuse cookies by changing the settings on your browser. This article explains further

Third party apps & sharing data


We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal. For example: purchase total amount and billing info. However, financial data is handled exclusively by Paypal – whether you pay using your paypal account or via your debit/credit card. So your financial details are not shared with us. Paypal will share the following data with us so we can fulfil delivery: Name, Email, Address, Phone, City, Postcode, Unique payment identifier, Payment provider identifier. For more information on how PayPal safely handles your data please visit


Our website is built using WordPress. WordPress does not access any personal data from our website visitors. Our shop uses the WooCommerce plugin for functionality. It allows us to collect information about you during the checkout process on our website and keeps track of basket contents while you are browsing our site but WooCommerce does not receive or store customer data for itself.

Analytics & Performance

We use apps like Google Analytics to track how our website is performing for our users. Analytics will capture information like – your IP address, country location and other technological identifiers but cannot identify you individually. More information on Google’s privacy policy and how they handle data can be found at this link

What do we do with your data ?

We do not share the data you provide directly to us through an order or enquiry with anyone else. We only use your personal data for the purpose of fulfilling your order or enquiry.

How long do we keep your data ?

We generally store transaction information for 7 years for tax and accounting purposes. This may include your name, email address, amount and delivery address. These records are kept securely.

What rights do you have over your data ?

You can request to receive a copy of the personal data we hold about you, including any data you have provided to us. You can ask us to update any data. Or you can keep your data up to date through your Account at You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Our contact information

You can contact us by email to info @ or use our contact form

Additional information

How we protect your data

We keep your data safe by adhering to secure measures. We use technological measures for the website and limited access for physical order fulfilment.

What automated decision making and/or profiling do we do with user data ?

We do not undertake automated decision making or profiling.